Terms and Policies

Privacy Policy

Overview

PreparedPak respects the privacy of all visitors to our web site. Please review the following Privacy Statement to understand what information is being collected and how it will be used. We will NOT make information collected available to any outside parties.

What Do We Collect?

We only collect information when you purchase our products through our shopping cart system. This information includes your billing and shipping information. All credit card information is processed to our merchant provider through a secure credit card gateway.

How Secure is the Information we Collect?

We use industry standard 128bit SSL (Secure Socket Layers) encryption to collect information through our shopping cart system.

We make every effort to follow industry standard security measures to prevent the loss, misuse and alteration of the information under our control. All information collected by us is accessible only to our authorized employees.

How Do We Use This Information?
When you begin business with us, you will need to provide specific information for contact reasons. This information will be used only by us and will not available to any outside sources. Contacts via email you can expect to receive from us include an order confirmation as well as notices of any new products available from us, and responses to any queries you send to us.

Your email address is used when you e-mail us with questions or comments. We will use your e-mail address only to reply via email. NO third parties will acquire your email address, NO other mail will be sent unless follow-up is expected.

Your bill to/shipping address will only be used to ship the products that you ordered from our site.

We record your IP Address when you place an order with our shopping cart system.

We use cookies within our shopping cart to recognize returning visitors and make the order process faster.

Payments and Refunds

Payments Accepted

We accept MasterCard and Visa. All prices are in U.S. Dollars.

Returns and Refunds

If within 15 days of receipt of your order you are not satisfied with our product we will return the full purchase price (minus shipping/handling) to the credit card that was used for the transaction. We must receive the merchandise in it's original packaging prior to the refund. To return your product and receive a refund please send an email request to customerservice@preparedpak.com .

All returns must be authorized via email prior to the actual return.

Shipping

We use UPS as our primary shipping provider.

Additional Terms and Acceptance

Changes to our Terms
We reserve the right to change our terms and policies at any time by posting changes on this page. 

Acceptance

By using of our web site and ordering our products you agree with our terms and policies.

If you have any questions regarding our Terms and Policies, please contact us:

PreparedPak
1940 Century Park East - Suite 120
Los Angeles, CA 90067

customerservice@preparedpak.com